London: Day 8 Part 1 - Airline Problems

by ian

Well, it's just about noon and we're supposed to be leaving tomorrow around 10 AM.  We just attempted to check-in to our flight online via the KLM web site.  After opening the "You can now check in" email and clicking on the check-in link, we received the response:

Unfortunately, we could not retrieve your reservation with these search criteria. Please try again using the advanced search options. (2029)

Well, after a brief period of panic, it turns out that because our flight is a joint venture between KLM and Delta, we actually needed to check-in via the Delta website, not the KLM website as indicated by the email.  All seems well now, but I feel it necessary to call attention to an quirk of this system.  The check-in process allows one to select the number of checked items and to declare any that may be "special".  This line in the list of special items caught my eye:

Fragile/bulky items: Saddle, antlers, Hawaiian pineapples, military duffle bags